We're sorry Immerse Gamepack didn't meet your expectations. Refunds are handled by the platform or launcher where you made your purchase:

• PS5: Managed by Sony PlayStation, not Embody.
• Xbox Series X|S / Microsoft Store: Managed by Microsoft, not Embody.
• Steam: Managed by Steam. Request a refund through Steam Support with your order number and purchase email.

You don't need to cancel your free trial. No credit card is collected, so you will never be charged. Your trial expires automatically at the end of the 14 days.

Have other concerns? Reach out at embody.co/help and we'll be happy to help.